30 Jul 2024 11:07 PM
I don't understand why whilst purchasing a movie via sky store UHD is not an option. Yes it is for rentals but not for purchase. Other steaming services offer UHD for purchases at the same price sky charges for HD. Will this be addressed?
Otherwise I'll be making my purchases elsewhere.
can you please give a reason and update?
31 Jul 2024 01:10 PM
Hi @mike+simmonds I phoned sky today. Movies aren't available to buy and keep at the moment in UHD, it is however something they're working on and hope to have it available soon.
They said it's a matter of paperwork and testing it all works.
They are aware that competitors like Prime have buy and keep UHD options at the same price as Sky charge for HD buy and keep.
so watch this space...
At least I got my answer.
30 Jul 2024 11:20 PM
Posted by a Superuser, not a Sky employee. Find out moreI've no idea what the official reason is @Andy0757 - but my guess is something to do with the Sky Q platform having the ability to store a hard copy of a movie on a TV friendly box (where as most if not all the other platforms are streaming services)
So maybe Sky can't agree a licencing deal with distributors for UHD movies to be downloaded and stored.
Would that do away with the need for 4K Bluray ?
Something like that ??
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
30 Jul 2024 11:28 PM
Thanks for your feedback @mike+simmonds
Maybe your right, you can however store UHD movies that you record from sky movies so I don't think storage is the problem.
Be interesting to hear skys reason for this. Maybe I'll call them and find out.
31 Jul 2024 12:11 AM
Posted by a Superuser, not a Sky employee. Find out more
@Andy0757 wrote:Thanks for your feedback @mike+simmonds
Maybe your right, you can however store UHD movies that you record from sky movies so I don't think storage is the problem.
Be interesting to hear skys reason for this. Maybe I'll call them and find out.
but of course the sky cinema movies are not brand new ?
you should be able to ask your question through Sky store live chat which opens at 11am.
Here is a good link
https://www.skystore.com/n/hcus/help/contact-us
if you get a good answer, please do post it on here. I'd be interested to know.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
31 Jul 2024 01:10 PM
Hi @mike+simmonds I phoned sky today. Movies aren't available to buy and keep at the moment in UHD, it is however something they're working on and hope to have it available soon.
They said it's a matter of paperwork and testing it all works.
They are aware that competitors like Prime have buy and keep UHD options at the same price as Sky charge for HD buy and keep.
so watch this space...
At least I got my answer.