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Discussion topic: Insufficient credit on your viewing card issue.

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Avatar for Kelvin49
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This message was authored by: Kelvin49

Message posted on ‎01 Sep 2023 06:31 PM

Insufficient credit on your viewing card issue.

Hi, we had to reset up our direct debit due to a banking issue but now we cant rent or buy any movies as when we do I get a nessage that says ' Insufficient credit on your viewing card ' Any idea how I we can change this or putb more credit on the viewing card.

Thanks.

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎01 Sep 2023 06:48 PM

Re: Insufficient credit on your viewing card issue.

Posted by a Superuser, not a Sky employee. Find out more

Sky will have to ammend your account, give them a call

I am Neurodivergent –  My Sky FAQs : Go ❄ Stream ❄ Glass ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: caesarome

Message posted on ‎01 Sep 2023 07:14 PM

Re: Insufficient credit on your viewing card issue.

Posted by a Superuser, not a Sky employee. Find out more

@Kelvin49 

If you don't want to call them there will be a live chat available tomorrow from 11am - 7pm and it will be available via this link:


https://www.skystore.com/help/contact-us

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