Insufficient credit on your viewing card issue.

[Kelvin49]

Hi, we had to reset up our direct debit due to a banking issue but now we cant rent or buy any movies as when we do I get a nessage that says ' Insufficient credit on your viewing card ' Any idea how I we can change this or putb more credit on the viewing card.

Thanks.

[Annie+UK]

Sky will have to ammend your account, give them a call

[caesarome]

@Kelvin49 

If you don't want to call them there will be a live chat available tomorrow from 11am - 7pm and it will be available via this link:

https://www.skystore.com/help/contact-us