‎29 Jun 2022 10:26 PM
Posted by a Superuser, not a Sky employee. Find out moreAs stated above @Ashcoul you will need to get in contact with Sky Store support which you can do via this link:
https://www.skystore.com/help/contact-us
The live chat starts a 11am in the morning if that helps and closes at 7.30pm.
‎30 Jun 2022 10:32 AM
Hi there, as mentioned you may need to speak to the Sky Store team but just in case we can help I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂
‎02 Jul 2022 12:32 PM
Posted by a Sky employeeUpdate - Spoken to Ashcoul, issue resolved by us resetting the purchasing limit. 🙂
‎27 Oct 2022 12:21 AM
Hi I'm also having same issue because I'm trying to purchase Harry Potter and the order of the phoenix from sky store but it's saying I have insufficient credit on my viewing card
‎27 Oct 2022 09:25 AM
Posted by a Superuser, not a Sky employee. Find out moreJust in case you missed it @Maxverstappen1 - the Skystore livechat team who open at 11am should be able to fix this for you.
if you are free at 10.55 - I find it a good way to get through - go in to the queue a few minutes early.
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox