This discussion topic has been answered Discussion topic: Insufficient credit on viewing card message on movie rental using sky q
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Message posted on 29 Jun 2022 10:26 PM
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Re: Insufficient credit on viewing card message on movie rental using sky q
As stated above @Ashcoul you will need to get in contact with Sky Store support which you can do via this link:
https://www.skystore.com/help/contact-us
The live chat starts a 11am in the morning if that helps and closes at 7.30pm.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Jun 2022 10:32 AM
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Re: Insufficient credit on viewing card message on movie rental using sky q
Hi there, as mentioned you may need to speak to the Sky Store team but just in case we can help I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂
Message posted on 02 Jul 2022 12:32 PM
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Update - Spoken to Ashcoul, issue resolved by us resetting the purchasing limit. 🙂
Lisa - Sky Tech Team Expert
Message posted on 27 Oct 2022 12:21 AM
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Re: Insufficient credit on viewing card message on movie rental using sky q
Hi I'm also having same issue because I'm trying to purchase Harry Potter and the order of the phoenix from sky store but it's saying I have insufficient credit on my viewing card
Message posted on 27 Oct 2022 09:25 AM
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Re: Insufficient credit on viewing card message on movie rental using sky q
Just in case you missed it @Maxverstappen1 - the Skystore livechat team who open at 11am should be able to fix this for you.
if you are free at 10.55 - I find it a good way to get through - go in to the queue a few minutes early.
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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