Incorrect download of movie

[eldon3069]

I selected a movie to buy and download but when I played the movie it was a different movie not the one I purchased. Even the thumbnail is the movie I ordered but as soon as I press play a different movie starts. 

[oldfella]

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@eldon3069 wrote:

I selected a movie to buy and download but when I played the movie it was a different movie not the one I purchased. Even the thumbnail is the movie I ordered but as soon as I press play a different movie starts. 

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Hi @eldon3069 

Best to contact Sky Store directly.
Live chat is available 11am - 7:30pm Monday to Saturday
https://www.skystore.com/n/hcus/help/contact-us