Re: Im trying to buy a film or rent 1 but its not letting me
Posted by a Superuser, not a Sky employee. Find out more
Typically @Mrs+j+t+miller this happens because your account has not been set up for purchases by the Skystore team. Occasionally it's because your purchase limit has been set at or reset to £0. Usually nothing that you've done wrong - it seems to just happen.
It should be very easy to resolve with a live chat to the Skystore team. They may still be busy today with general issues with the release of Matilda - but they are open till 7.30pm
