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Discussion topic: I've rented a film by mistake how do i cancel it?
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This message was authored by: KTun81
Message posted on 09 Apr 2024 11:10 AM
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I've rented a film by mistake how do i cancel it?
I've rented a film by mistake but don't know how to cancel it can anyone help please?
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This message was authored by: mike+simmonds
Posted by a Superuser, not a Sky employee.
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Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Message posted on 09 Apr 2024 11:33 AM
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Re: I've rented a film by mistake how do i cancel it?
Morning @KTun81
If you ordered it on a Sky Q box and have not watched even 1 second of it, just delete it and delete it again from your deleted folder (within recordings / manage)
You should then not be charged - but do keep an eye on your bill
other than that - try a live chat
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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