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Discussion topic: I've been charged twice when buying a film which was the same film

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This message was authored by Emma-Jane86 This message was authored by: Emma-Jane86

I've been charged twice when buying a film which was the same film

Hello, I've been charged twice for buying a film on sky store. Which was for the same film as we had only purchased one.

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This message was authored by caesarome This message was authored by: caesarome

Re: I've been charged twice when buying a film which was the same film

Posted by a Superuser, not a Sky employee. Find out more

@Emma-Jane86 

Did you purchase a SD then HD version by any chance ?

 

If not then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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