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Discussion topic: I rented a film and the download failed

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This message was authored by: Moh22343215

I rented a film and the download failed

Rented a film and when I press select I repeatedly get a message saying download failed 

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This message was authored by: mike+simmonds

Re: I rented a film and the download failed

Posted by a Superuser, not a Sky employee. Find out more

Hi @Moh22343215 

 

Try this - Delete the part download - 

then go to your deleted items and delete it again from there 

 

then start again with a fresh download 


Sky customer since 1989.
Sky Q 2TB main box
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Have a look at Sky Store – A quick guide for users


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