Discussion topic: I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letting m

This message was authored by: RhiBean · ‎04 Sep 2024

I pre-ordered a movie and paid. The release date has passed but I cannot watch the movie its not letting me, what can i do to get access to the movie?

This message was authored by: mike+simmonds · ‎04 Sep 2024

Hi @RhiBean

We've heard of a few issues with pre orders over the last couple of weeks

the easiest way to resolve them seems to be (not ideal I know) to do a live chat with the Skystore team to ask them to delete / cancel the pre order- and then just purchase as normal

live chat is open from 11am till 7.30pm tomorrow

https://www.skystore.com/n/hcus/help/contact-us

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Discussion topic: I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letting m

I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letting m

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Re: I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letti

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