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Message posted on 21 Nov 2023 12:52 PM
I made a purchase on the sky store but subtitles are not available. Can I request a refund?
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Message posted on 21 Nov 2023 12:59 PM
Hi @Katie56
The best thing would be to try a livechat with the Skystore team. They are open now and until 7.30pm
Hope that helps
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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