Discussion topic: I keep going to purchase on the sky store and it keeps saying my account is not enabled for purchase

This message was authored by: Lemonc93 · ‎01 Aug 2023

If anyone can help shed some light/help on how to fix my problem I'd be very helpful as the sky app and live chat didn't get me anywhere.

keep getting this message come up when I go to buy from sky store "this program can't be purchased at the moment as your account is not enabled for purchases" I've never had rbis issue before.

Thanks I'm advance

This message was authored by: mike+simmonds · ‎01 Aug 2023

Hi @Lemonc93

perhaps the livechat you had was with the general team? Because the problem you mention is very common within Skystore and can usually be quickly fixed with a livechat to their team.

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Discussion topic: I keep going to purchase on the sky store and it keeps saying my account is not enabled for purchase

I keep going to purchase on the sky store and it keeps saying my account is not enabled for purchase

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Re: I keep going to purchase on the sky store and it keeps saying my account is not enabled for purc

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