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Discussion topic: I have tried to purchase a film however it states I have insufficient credit on my account

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Avatar for PaulRowe1
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Message posted on ‎25 Dec 2023 05:05 PM

I have tried to purchase a film however it states I have insufficient credit on my account

I have tried to purchase a film- Barbie. It says I cannot purchase the film as I have insufficient credit on my account. I pay direct debit monthly. 

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎25 Dec 2023 05:48 PM

Re: I have tried to purchase a film however it states I have insufficient credit on my account

Posted by a Superuser, not a Sky employee. Find out more

@PaulRowe1You will have to call Sky and ask them to raise the limit on your card(I believe its set to £0 by default).

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