Discussion topic: I have recently moved over to Sky glass yet I have lost my Sky store purchases.

This message was authored by: Hawk55t · ‎13 Jan 2022

I have recently moved onto Sky glass, when I go into Sky store purchases, it's states I don't have any, yet I have purchased a number from films (I.e. James Bond) under buy and keep.

How do I get them back. My account hasn't changed so why are they not there?

This message was authored by: caesarome · ‎13 Jan 2022

It might be worth contacting Sky Store support:

https://www.skystore.com/help/contact-us

Live chat is open until 7.30 tonight or opens again at 11am tomorrow,

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This message was authored by: mike+simmonds · ‎13 Jan 2022

hi @Hawk55t

If they aren't showing in your Glass apps (under Skystore) I would suggest a livechat with the Skystore team when they open at 11am (unless you can reach them in the next 10 minutes)

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
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Discussion topic: I have recently moved over to Sky glass yet I have lost my Sky store purchases.

I have recently moved over to Sky glass yet I have lost my Sky store purchases.

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Re: I have recently moved over to Sky glass yet I have lost my Sky store purchases.

Re: I have recently moved over to Sky glass yet I have lost my Sky store purchases.

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