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Discussion topic: I have purchased a movie in skystore it won't download it just says download failed

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Avatar for Val15
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This message was authored by: Val15

Message posted on ‎23 Jan 2024 09:01 AM

I have purchased a movie in skystore it won't download it just says download failed

I have purchsed aquaman 2018 when I try to download it it just keeps saying download failed on the right had of the screen it also only displays lock only there is no option to archive please help 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Jan 2024 09:59 AM

Re: I have purchased a movie in skystore it won't download it just says download failed

Posted by a Superuser, not a Sky employee. Find out more

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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