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Discussion topic: I have paid to rent Barbie movie but it won’t play

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This message was authored by Scoobydoobydont This message was authored by: Scoobydoobydont

I have paid to rent Barbie movie but it won’t play

I have paid to rent Barbie movie but it won't play

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This message was authored by caesarome This message was authored by: caesarome

Re: I have paid to rent Barbie movie but it won’t play

Posted by a Superuser, not a Sky employee. Find out more

What is happening when you try to play it @Scoobydoobydont on your Sky Q box and is it still downloading in the background, if so have you tried leaving it untilit has finished downloading ?

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: I have paid to rent Barbie movie but it won’t play

Posted by a Superuser, not a Sky employee. Find out more

I notice @Scoobydoobydont that this is one of the Premiere rentals. 

We hear that these only work when used on a system with HDMI (due to extra built in copy protection )

 

Is this what you have ? Or do you have either. Scart connection  or are you using a magic eye ?


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