0

Discussion topic: I have downloded meg 2 in uhd instead of hd

Reply
This message was authored by Richard19801 This message was authored by: Richard19801

I have downloded meg 2 in uhd instead of hd

I have down loaded Meg 2 in uhd I want to watch in HD and will down load again in HD I just don't want to be charged twice.

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: I have downloded meg 2 in uhd instead of hd

Posted by a Superuser, not a Sky employee. Find out more

@Richard19801 wrote:

I have down loaded Meg 2 in uhd I want to watch in HD and will down load again in HD I just don't want to be charged twice.


@Richard19801 as long as you don't watch any part of the uhd version you should not be charged for it so best to just delete it 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by caesarome This message was authored by: caesarome

Re: I have downloded meg 2 in uhd instead of hd

Posted by a Superuser, not a Sky employee. Find out more

@Richard19801 

As @Laing1 has said just delete the UHD version and delete it again from the deleted folder if it ends up in it because once you have done this you can then rent the HD version. You are only charged when you start watching the film.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion