Discussion topic: I cannot download a film from sky store premiere that i have rented. Error i get is due to technica

This message was authored by: gordo72 · ‎08 Oct 2023

I have rented a film from sky store and cannot download due to technical difficulties. It says I have end date to watch by but cannot currently download

This message was authored by: mike+simmonds · ‎08 Oct 2023

Hi @gordo72

Will it let you delete the partial download ?

If so, do so but then also go to your recordings / manage section of your menu.

go to deleted items and delete it again out of there. Then - try to download a fresh copy.

If that's no help, try a live chat with the Skystore team - they open next tomorrow at 11am

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: caesarome · ‎08 Oct 2023

@gordo72

Is this on a Sky Q box or something else ?

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Discussion topic: I cannot download a film from sky store premiere that i have rented. Error i get is due to technica

I cannot download a film from sky store premiere that i have rented. Error i get is due to technica

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Re: I cannot download a film from sky store premiere that i have rented. Error i get is due to tech

Re: I cannot download a film from sky store premiere that i have rented. Error i get is due to tech

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