Discussion topic: I can't seem to be able to purchase sonic for free. It says my account won't let me download it

This message was authored by: Eauphoria15 · ‎25 May 2022

This message was authored by: caesarome · ‎25 May 2022

This is something the Sky Store team will be able to fix for you, if it helps there is a live chat available until 7.30 this evening that you can find here:

https://www.skystore.com/help/contact-us

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This message was authored by: mike+simmonds · ‎25 May 2022

Hi @Eauphoria15

If you can't buy a movie from the Skystore it is likely to be because you need a credit limit setting on your account. Strangely- this is necessary even for a free movie

It is usually quite easy to get this done but you will need to contact Skystore to do so.

live chat is open until 7.30 tonight and then from 11am in the morning.

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Discussion topic: I can't seem to be able to purchase sonic for free. It says my account won't let me download it

I can't seem to be able to purchase sonic for free. It says my account won't let me download it

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Re: I can't seem to be able to purchase sonic for free. It says my account won't let me download it

Re: I can't seem to be able to purchase sonic for free. It says my account won't let me download it

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