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Discussion topic: I can't purchase films on sky store

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This message was authored by: Jennifer104

Message posted on ‎29 Dec 2023 10:21 PM

I can't purchase films on sky store

When I try to rent or purchase a movie on sky store it won't allow me.
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎29 Dec 2023 10:29 PM

Re: I can't purchase films on sky store

Posted by a Superuser, not a Sky employee. Find out more

@Jennifer104 

This is an issue that is usually because your acciunt hasn't been setup for Sky Store purchases so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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This message was authored by: Jennifer104

Message posted on ‎29 Dec 2023 10:38 PM

Re: I can't purchase films on sky store

Thanks for the help I'll be sure to try this

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This message was authored by: Exiled-in-HH

Message posted on ‎30 Dec 2023 11:46 AM

Re: I can't purchase films on sky store

@caesarome can't you just check and set a payment method in the Sky Store account?

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