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Discussion topic: I bought Wonka on Sky store but I have rented it in UHD and my tv is not compatible. How can I canc?
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This message was authored by: FionaBT
Message posted on 28 Jan 2024 06:52 PM
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I bought Wonka on Sky store but I have rented it in UHD and my tv is not compatible. How can I canc?
I bought Wonka on Sky store but have rented it in UHD and my tv is not compatible. How do I cancel this purchase?
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Jan 2024 07:44 PM
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Re: I bought Wonka on Sky store but I have rented it in UHD and my tv is not compatible. How can I c
Hi @FionaBT As long as you haven't tried to play it (even for a split second) you will not be charged. Delete the download, and then delete it from the Deleted section. You should then be able to rent and download the correct version.
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