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Discussion topic: I bought Wonka on Sky store but I have rented it in UHD and my tv is not compatible. How can I canc?

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This message was authored by FionaBT This message was authored by: FionaBT

I bought Wonka on Sky store but I have rented it in UHD and my tv is not compatible. How can I canc?

I bought Wonka on Sky store but have rented it in UHD and my tv is not compatible. How do I cancel this purchase?

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: I bought Wonka on Sky store but I have rented it in UHD and my tv is not compatible. How can I c

Posted by a Superuser, not a Sky employee. Find out more

Hi @FionaBT   As long as you haven't tried to play it (even for a split second) you will not be charged. Delete the download, and then delete it from the Deleted section. You should then be able to rent and download the correct version.

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