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Discussion topic: I accidentally order a movie in sky UHD

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This message was authored by Edd1 This message was authored by: Edd1

I accidentally order a movie in sky UHD

I ordered a movie in UHD accidentally and cannot view, tried to delete and it did but now wen I tried to reorder it doesn't allow me to order it in HD. any suggestions?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I accidentally order a movie in sky UHD

Posted by a Superuser, not a Sky employee. Find out more

After deleting it you need to go to the deleted folder and delete it from here as well because after doing this you should then be able to download it in HD.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I accidentally order a movie in sky UHD

Posted by a Superuser, not a Sky employee. Find out more

After deleting it you need to go to the deleted folder and delete it from here as well because after doing this you should then be able to download it in HD.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Edd1
Topic Author
This message was authored by Edd1 This message was authored by: Edd1

Re: I accidentally order a movie in sky UHD

Thank you, il try in morning 👍

Edd1
Topic Author
This message was authored by Edd1 This message was authored by: Edd1

Re: I accidentally order a movie in sky UHD

It worked - thank you so much 👌

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