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Discussion topic: How to tell if film rented or bought

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This message was authored by buffymad This message was authored by: buffymad

How to tell if film rented or bought

Is there any way to tell on your bill if youve purchased a film or just rented it? I'm sure we bought Ghostbusters Afterlife but its not showing up in purchases. We definitely watched it! Is there any other way to see where it might have disappeared to? Obviously aware i can now get it for free via VIP (typical!!).

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: How to tell if film rented or bought

Posted by a Superuser, not a Sky employee. Find out more

Hi @buffymad 

 

If it showing neither on a device (with Skystore) nor on your Sky box in purchases then it's a fair assumption it was a rental. 

Depending on your email provider you could always type "afterlife" in to your phone / email browser and see if you still have the confirmation email.l from Skystore. 


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This message was authored by caesarome This message was authored by: caesarome

Re: How to tell if film rented or bought

Posted by a Superuser, not a Sky employee. Find out more

It might take some finding but you could also look at your Sky bill either online or via the MySky app to see what it says about this especially the price.

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