0

Discussion topic: How to retrieve a archived film in sky store, ‘‘tis was done in error

Reply
Avatar for Mike368
Level 1 icon
What's this?
This message was authored by: Mike368

Message posted on ‎25 May 2025 12:23 AM

How to retrieve a archived film in sky store, ‘‘tis was done in error

I recieved a bonus film from sky which appeared but unfortunately i archived it by mistake how can i retrieve it 

thankyou

Report post
Post 1 of 3
370 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chodley
Level 13 icon
What's this?
Superuser
This message was authored by: Chodley

Message posted on ‎25 May 2025 07:50 AM - last edited: ‎25 May 2025 07:50 AM

Re: How to retrieve a archived film in sky store, ‘‘tis was done in error

Posted by a Superuser, not a Sky employee. Find out more

Can't you download it again? It might also be in your deleted items management list. Can restore from there.

Report post
Post 2 of 3
337 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎25 May 2025 09:38 AM

Re: How to retrieve a archived film in sky store, ‘‘tis was done in error

Posted by a Superuser, not a Sky employee. Find out more

@Mike368 

If you have a Sky Q box then go to Recordings > Purchases and you should see it here so once selected you can download it again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
325 Views
Reply
Reply