How do I get my free Sky Store ‘Buy & Keep’ movie

[JJ666]

Hi. I keep seeing a post on Facebook which says "As a Sky customer get your Sky Store 'Buy & Keep' movie on us. Take your pick ... Visit the My Sky app and choose yours now". I've been to MySky and can't find how to get this. Can anyone help please?

Thanks.

[mike+simmonds]

Hi @JJ666 

If you use this link you should see a selection of movies priced at £0

If you select one of these you can either view it on line - or select "send to box" and view it from your Sky box. Make sure you choose one that shows £0

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift 

[caesarome]

I think you do need to have activated the VIP program via the MySky app first.

[JJ666]

Thanks both, but I'm still stuck.

Caesarome - I've been SkyVIP for at least a year now and have the MySky app.

Mike+Simmonds - I've looked at loads of them on that link and none of them are free.

Maybe the Facebook post doesn't actually apply to me, but it's really irritating that it keeps appearing!

[caesarome]

Why are you stuck, what is happening ?

[mike+simmonds]

Hi @JJ666 

Just a thought 

When you first joined Sky VIP - did you get a free movie back then ? If so - that would be your free movie. Other than occasional Christmas type offers - this free VIP movie is a one  off 

If it helps you to know - if when you're on the forum - and you want to tag someone in to a post, just press the @ key / button and a list of people pops up for you to choose from and click on. 

[Ange211]

I'm having the same problem. I have been a VIP member for 3 years. 
On the app I selected the reward, got an email saying "It's time to choose your movie" but can't find any movie available to me. None show £0.00.

This is a very tiresome user experience. 

[mike+simmonds]

Hi @Ange211 

if none of these show as £0

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift 

then I would try a livechat with the Skystore team - below 

https://www.skystore.com/n/hcus/help/contact-us