The film SING is currently free so this can be claimed via your Sky Q box just make sure it appears as £0.00 for you.
When logging into the Sky Store website here if these films appear as £0.00 then you can go ahead and "purchase" one via the Sky VIP promotion:
https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift
If this doesn't help then contact the Sky Store team for help:
https://www.skystore.com/n/hcus/help/contact-us
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
