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Discussion topic: How can I cancel a sky store purchased by my small child

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This message was authored by: Lwatkis

Message posted on ‎03 Jan 2022 01:27 PM

How can I cancel a sky store purchased by my small child

How can I cancel sky store purchase made by my small child? 
I have no idea how she got to know my password but she has. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎03 Jan 2022 01:37 PM

Re: How can I cancel a sky store purchased by my small child

Posted by a Superuser, not a Sky employee. Find out more

If it was a rental film and if it was purchased via your Sky box then you will not be charged if you do not start to watch it. If you have started to watch it or it is a Buy and Keep film then get in touch with Sky Store support:

 

https://www.skystore.com/help/contact-us

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