Getting £3 off film i want to buy

[Jill3991]

It says that £3 will be deducted when i buy a film but it's asking me for a code ..... anyone any ideas ... using the virtual assistant was hopeless i just went round in circles 🙄🙄

[caesarome]

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@Jill3991 wrote:

It says that £3 will be deducted when i buy a film

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Where is it saying this, is this is an email ?

[Motleybiker]

Did you get this sorted?

I've got the same e-mail, claims the offer will be applied automatically when you select a movie and will automatically be applied to your account during check-out.

I've tried on both Sky Store website & Sky Q box and get as far as entering PIN to confirm order, but no discount shows.

[caesarome · Accepted solution]

@Motleybiker 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[Motleybiker]

Thanks 👍