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This discussion topic has been answered Discussion topic: Finding free movies for Sky VIP reward

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This message was authored by: Ianrover

Message posted on ‎13 Oct 2024 03:02 PM

Re: Finding free movies for Sky VIP reward

On the Skystore drop down there is no "view your library"

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Message posted on ‎13 Oct 2024 03:12 PM

Re: Finding free movies for Sky VIP reward

I have now looked online and My Library does not list the free film, only the films I have previously purchased.

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Message posted on ‎13 Oct 2024 04:02 PM

Re: Finding free movies for Sky VIP reward

Posted by a Superuser, not a Sky employee. Find out more

Hmm @Ianrover 

 

and did you receive your email from Sky that says 

 

"Settle in and press play" ?


Sky customer since 1989.
Sky Q 2TB main box
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Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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Message posted on ‎13 Oct 2024 04:18 PM

Re: Finding free movies for Sky VIP reward

Indeed I did. Is there a time limit in which to watch it?

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Message posted on ‎13 Oct 2024 04:45 PM

Re: Finding free movies for Sky VIP reward

Posted by a Superuser, not a Sky employee. Find out more

There is no time limit for Buy and Keep films hopefully the Sky Store support team can help so you with this.

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Message posted on ‎18 Oct 2024 01:58 PM

Re: Finding free movies for Sky VIP reward

Thanks for trying to help.

I have Live chatted to Sky Store regarding this and I must say they do not read the messages. I said it was a free movie by Sky VIP Diamaond Reward. I was asked on two occasions in the same chat how much I paid for it.

I've given up in the end and will watch it on Amazon Prime and wont even bother with any future VIP offers. 

A total and utter waste of time by Sky. Dont know what VIP means to them!

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