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Discussion topic: Download of The Serpant Queen

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This message was authored by: SteffQ

Message posted on ‎21 Mar 2024 03:37 PM

Download of The Serpant Queen

I purchased a series but it will not allow me to watch the last episode.

it just keeps saying pending after 5 days.

I deleted it , turned my sky off re-download and it's stil not working.

 

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Avatar for Mark39
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Message posted on ‎21 Mar 2024 03:40 PM

Re: Download of The Serpant Queen

Posted by a Superuser, not a Sky employee. Find out more

Have you also deleted it from your Deleted folder?

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Message posted on ‎21 Mar 2024 04:17 PM

Re: Download of The Serpant Queen

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@SteffQ 

Have you tried archiving the episode then seeing if you can download it again ?

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Message posted on ‎22 Mar 2024 02:05 PM

Re: Download of The Serpant Queen

Yes I've done that.

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Message posted on ‎22 Mar 2024 02:06 PM

Re: Download of The Serpant Queen

No I'll try that xx

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