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Discussion topic: Download Film from Sky Store - awful sound

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This message was authored by Perc42 This message was authored by: Perc42

Download Film from Sky Store - awful sound

Hi

 

I have just paid for and downloaded Downton Abbey HD and the sound quality is awful. All of the voice sound like they have been sped up and are higher pitched then usual. It makes watching the film painful and we had to switch it off after 10 minutes.

 

I tried changing the sound output to DD to normal and also from 1080p to 1080i to 720p, but no different at all.

 

I cant see a way to complain to Sky about this as I think I should be entitled to a refund really.

 

Could anyone advise how to contact Sky online about this or if there is a remedy?


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This message was authored by Anonymous This message was authored by: Anonymous Answer

Re: Download Film from Sky Store - awful sound