Discussion topic: Download Film from Sky Store - awful sound
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
11 Apr 2020 08:51 PM
Hi
I have just paid for and downloaded Downton Abbey HD and the sound quality is awful. All of the voice sound like they have been sped up and are higher pitched then usual. It makes watching the film painful and we had to switch it off after 10 minutes.
I tried changing the sound output to DD to normal and also from 1080p to 1080i to 720p, but no different at all.
I cant see a way to complain to Sky about this as I think I should be entitled to a refund really.
Could anyone advise how to contact Sky online about this or if there is a remedy?
Best Answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
11 Apr 2020 08:57 PM - last edited: 11 Apr 2020 08:58 PM
Hi @Perc42 Try emailing Viewer Relations viewerR@sky.tv.