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Discussion topic: Does purchasing through Sky Q use credits already on your account?

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This message was authored by TFCH This message was authored by: TFCH

Does purchasing through Sky Q use credits already on your account?

I have been building up some Nectar points which I can convert to a Sky Store voucher but if I purchase a title through Sky Q, will that use any credits from my voucher or can they only be used online?

 

I have Sky Cinema which gives a slight discount for Sky Store but the price change is only visible through Sky Q for me. Am I right to think we only use our credits/vouchers via the Store website?

 

Thank you!


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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Does purchasing through Sky Q use credits already on your account?

Posted by a Superuser, not a Sky employee. Find out more

Hi @TFCH 

 

Definitely - any vouchers you have need to be spent online / Skystore app. 

 

Anything you buy from your Q box just gets added to your monthly bill 

 

worth considering also - any purchase of a "buy and keep" movie can be sent from online to your box - but a rental online can not be sent to your Sky box 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Does purchasing through Sky Q use credits already on your account?

Posted by a Superuser, not a Sky employee. Find out more

Hi @TFCH 

 

Definitely - any vouchers you have need to be spent online / Skystore app. 

 

Anything you buy from your Q box just gets added to your monthly bill 

 

worth considering also - any purchase of a "buy and keep" movie can be sent from online to your box - but a rental online can not be sent to your Sky box 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

TFCH
Topic Author
This message was authored by TFCH This message was authored by: TFCH

Re: Does purchasing through Sky Q use credits already on your account?

@mike+simmonds that is a shame but thank you for confirming! 

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