Charged payments 3 times but no movie i rented

[Tom1100]

I not getting movie Minecraft but being charged 3 times for it

[caesarome]

@Tom1100 

What do you mean by this:

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@Tom1100 wrote:

I not getting movie Minecraft

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What is happenini when you try to watch it ?

And on what devoce are you trying to watch it on ?

[Tom1100]

Charged 3 times trying to rent Minecraft for my kids but not getting it at all. Watching on a now tv stick

[caesarome]

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@Tom1100 wrote:

Charged 3 times trying to rent Minecraft for my kids but not getting it at all. 

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You still haven't said what is happening when you try to watch it, do you see an error message for example ?

[Tom1100]

Nothing happens just wants me pay again to rent it

[caesarome · Accepted solution]

@Tom1100 

You might want to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us