Cant purchase movies on Sky store

[Butterfly4906]

I am trying to purchase a movie on sky store, however when I put in my pin it states the movie cannot be purchased as my account is not enabled for purchases 

[mike+simmonds]

Hi @Butterfly4906 

We see this a lot on the forum. It's almost certainly nothing you've done wrong - just that your account needs activating/ reactivating by the Skystore team. 

if you're quick you can livechat them behire they close at 7.30pm

https://www.skystore.com/n/hcus/help/contact-us