Cant get into my sky store as says i have reached my device limit even though i havent

[sarahb1802]

I have movies downloaded on my sky store app but i cannot play them because it says that i have reached my device limit of 5, how can i fix this?

[caesarome]

You will need to remove a device if you have reached your limit, you can do that here:

https://www.skystore.com/n/aapp/my-account/sky-store-apps