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Discussion topic: Cant find my free welcome gift for a free movie

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Shezzy123
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Cant find my free welcome gift for a free movie

‎31 Mar 2021 07:23 PM

Does the welcome reward expire? as im having trouble redeeming

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caesarome
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Superuser
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Re: Cant find my free welcome gift for a free movie

‎31 Mar 2021 07:44 PM

Posted by a Superuser, not a Sky employee. Find out more

If you have claimed it once then as long as these films show as £0.00 then you can select one:

 

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift


You can also go to the Sky Store on your Sky box and choose a movie from the Sky VIP section but again as they must show as £0.00. If neither show as beinf free for you then get in touch with Sky Store support who should be able to help you with this:

 

https://www.skystore.com/help/contact-us

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Cant find my free welcome gift for a free movie

‎31 Mar 2021 07:27 PM

Posted by a Superuser, not a Sky employee. Find out more

The reward doesn't expire but what problems are you having ?

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Shezzy123
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Re: Cant find my free welcome gift for a free movie

‎31 Mar 2021 07:29 PM

I cant seem to see it nowhere in my vip rewards section any more

 

 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cant find my free welcome gift for a free movie

‎31 Mar 2021 07:44 PM

Posted by a Superuser, not a Sky employee. Find out more

If you have claimed it once then as long as these films show as £0.00 then you can select one:

 

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift


You can also go to the Sky Store on your Sky box and choose a movie from the Sky VIP section but again as they must show as £0.00. If neither show as beinf free for you then get in touch with Sky Store support who should be able to help you with this:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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