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Discussion topic: Cant find a film purchased

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This message was authored by: valeriepatricia

Cant find a film purchased

Purchased aviator then archived and not appearing n my purchased films 

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This message was authored by: caesarome

Re: Cant find a film purchased

Posted by a Superuser, not a Sky employee. Find out more

Does it appear here for you:

 

https://www.skystore.com/n/mlbm/my-library/my-movies

 

If not did you receive confirmation email regarding your purchase, if you did can you see the film again in the Sky Store for £0.00 ?

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This message was authored by: mike+simmonds

Re: Cant find a film purchased

Posted by a Superuser, not a Sky employee. Find out more

Hi @valeriepatricia 

 

Might be worth trying to login to Skystore on a phone / tablet. Find your movie there and select "send to box"

 

 

or 

 

try a voice search / manual search for The Aviator 


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