0

Discussion topic: Cannot purchase a film from sky store - says need to upgrade subscription

Reply
Avatar for IanC1508
Level 0 icon
What's this?
This message was authored by: IanC1508

Message posted on ‎05 May 2026 02:16 PM

Cannot purchase a film from sky store - says need to upgrade subscription

Have just set up SkyQ again having cancelled sky glass subscription but can't purchase a film from sky store as it says I need to upgrade my subscription? Never had this before and used without a problem previously.

Report post
Post 1 of 2
112 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎05 May 2026 04:13 PM

Re: Cannot purchase a film from sky store - says need to upgrade subscription

Posted by a Superuser, not a Sky employee. Find out more

@IanC1508 

You might want to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
95 Views
Reply
Reply