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Discussion topic: Can you have a different PIN number for parental control and for sky store?

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This message was authored by: swchurch

Can you have a different PIN number for parental control and for sky store?

I gave my husband's carer my pin number so she could watch programmes that require a pin number.  Unfortunately, she doesn't understand the difference with Sky Store is that you have to pay for films and she downloaded a film for £9.99.  Is it possible to have two different pin numbers, one for Sky Store and one for parental controls?  Thank you.

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This message was authored by: caesarome

Re: Can you have a different PIN number for parental control and for sky store?

Posted by a Superuser, not a Sky employee. Find out more

I don't think this is possible but to stop from her from purchasing more you could change the one that you currently use as this will stop this from happening again. Of course the downside is she and your husband will not be able to view any Sky Cinema films that require a pin.

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This message was authored by: mike+simmonds

Re: Can you have a different PIN number for parental control and for sky store?

Posted by a Superuser, not a Sky employee. Find out more

Hi @swchurch 

 

The Skystore team may be able to set your box credit limit for Skystore movies to zero (or to a small amount you choose)  - worth chatting with them  to discuss if you think that would help you 

 

it would of course prevent you using Skystore yourself 

 

for Buy and Keep movies - if you have Sky Q you could still buy movies online (paying by card)  and send them to your box to view (not rentals though) 

 

The Skystore team link is here 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
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