Can’t roll spare piggy bank data into sky store

[Mable21]

Try to roll unused data from my sky piggy bank into Sky Store and use against a movie.

but it just keeps saying unavailable?

[caesarome]

Is this offer showing as being available to you as it isn't always possible to do this so if it is showing as something you can do then via your mobile give Sky a call on the free 150 number for help with this.

[Mable21]

Hi,

it's showing it's available in as much as I can pick it through filtering products.

just once I apply the filter it says not available?

[caesarome]

Have you checked to see if it show under your Piggybank Rewards as I have a feeling it isn't possible to currently possible to use spare data against this:

https://www.sky.com/myaccount/mobile/piggybank

[Mable21]

It gives me the option to filter it on accessories, but nothing there.

40 minutes phone call no doubt,

👍🏻

[caesarome]

I have found this, as you will see there is no mention of being able to use data in the Sky Store:

https://helpforum.sky.com/t5/Sky-Mobile/Sky-Piggybank-rewards-May-update/ba-p/4308765