Can't log into sky store in lg smart tv

[mike+simmonds]

Hi @Pencils2023 

Firstly - good job in explaining what you are experiencing . You've made it very clear 

Just some thoughts 

If you aren't getting to the stage where you can enter your Skystore credentials- logically the issue isn't your specific Skystore account. 

If it's not a Skystore issue - that leaves LG

Have you tried LG customer support - to ask them if there is a known issue with your model ? 

[Exiled-in-HH]

@Pencils2023 why delete your Sky Store account?

Don't you want to access Sky Store on other devices to access your Sky Store purchases?

[CT5]

@Pencils2023 can I ask if you found a fix for this. Bought new lg tv and having exact same issue

[Fitz83]

Hi I'm having exact same issue too, same message when I try log in, can log in on phone no problem but of course sky won't let me use smart view to cast to TV, I've been trying to fix this for weeks now last ditch chance here to fix or sky store will be permanently deleted from my household

[ftakeith1]

complain to info @skystore.com not apps @sky.tv 

[Briano23]

Hello - did anyone find a resolution to this issue? I am having same issues as the OP. Thanks. 

[palmal99]

anyone get a fix for this. having same issue here 

[Fitz83]

I couldn't find a resolution so I deleted the app, I watch movies on YouTube instead now, same price, pity realy as I did like the sky store app