Can't log into Skystore on Skyglass

[Christine+Mc · Accepted solution]

I think I've figured this out. 
Go to Playlist

Go to the bottom and select Sky Store Purchases

Log into your Sky account from here and you should see your content 

Go back to the Sky Store App and you should be able to see your library. 

This worked for me just now so hopefully it works for others too. 

C. 

[Jboy1974]

Good man yourself, that worked for me also.

[Christine+Mc]

Woman lol

[SkyUser161]

Worked for me too!

Thank you! If only the sky customer service folks were as efficient as you at figuring this out. 

[Ainbray]

@Christine+Mc  You are an absolute genius!!!! It actually worked!! Thank you SO MUCH 😊 

[Ainbray]

@SkyUser161 Too right!!! I've spent hours on the phone to several different Sky staff (all lovely by the way..) but none of them could help with this one!!! 

[JeffK]

Worked for me too!  Thanks.

[Gizmo+Hughes]

Brilliant thanks very much was at this for two days 👍🏼

[Flip85]

Change your sky id to include your surname worked for me