Can’t Download No time to Die from Sky Store

[Martinme]

I'm trying to download No Time To Die in UHD but I keep getting an error message after I input my pin.  "Because of a technical issue your download couldn't complete. Please try again later" I've tried restarting Sky Q (2TB) box and tried downloading in HD but still same message. Please Help !

[caesarome]

You will need to get in touch with Sky Store support about this error:

https://www.skystore.com/n/hlch/help/contact-us/

[Philsb]

Same here. Very annoying 

[mooney91]

Yep same here 😐

[JK19630]

I'm having the same problem..any help?

[mike+simmonds]

Best advice as above @JK19630 as suggested by @caesarome 

chat with the Skystore team here

https://www.skystore.com/n/hlch/help/contact-us/ 

[custy989898]

Sky store are aware of the problem but there is no fix. "Downloading works intermittently". Demand issues presumably..poor that there is no reference to this on Sky.com

The help fix for the error meassage is to reset settings then reformat hard drive. Which is a pain when its obvious that wasnt going to fix it. very annoying

[Philsb]

I contacted sky via online chat and they reset something with my account and it fixed the problem immediately. 

[Brax+Fletcher]

I have the exact same problem I literally try a few times and it's not working 

[mike+simmonds]

Hi @Brax+Fletcher 

Have you followed the advice above ? 

Sky store have been fixing this for customers for those who get in touch to say it's affecting them 

https://www.skystore.com/n/hlch/help/contact-us/live-chat 

[caesarome]

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@Brax+Fletcher wrote:

I have the exact same problem I literally try a few times and it's not working 

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I suggested after your other post that you contact Sky Store support via the live chat @Brax+Fletcher so have you done this yet ?