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Discussion topic: Can I cancel a rental

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Avatar for Nicolensteve
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This message was authored by: Nicolensteve

Message posted on ‎19 Nov 2021 06:33 PM

Can I cancel a rental

I rented a film on my iPad not realising I can't watch it on my tv because not a buy and keep but I don't know how to cancel any help please 

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds

Message posted on ‎19 Nov 2021 07:12 PM

Re: Can I cancel a rental

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nicolensteve 

 

The best thing to do is to livechat with the Skystore team here 

 

https://www.skystore.com/n/hlch/help/contact-us/live-chat 

 

If by any chance you have a recent LG TV you could view it on the built in Skystore app 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: caesarome

Message posted on ‎19 Nov 2021 07:27 PM

Re: Can I cancel a rental

Posted by a Superuser, not a Sky employee. Find out more

The only way to cancel is as @mike+simmonds has said and that is to contact the Sky Store support team as it is not possible to do it yourself.

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