27 Jan 2024 12:54 PM
We recently got Sky Q but one film now does not appear in our purchases although all the others still do. When trying to send to Sky box from Sky store where strangely it still appears still no joy ???
27 Jan 2024 01:26 PMPosted by a Superuser, not a Sky employee. Find out more
If you search for this film on your Sky Q box does it appear as £0.00 for you because if it does see if you can download it.
If it wants to charge you then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
27 Jan 2024 01:32 PMPosted by a Superuser, not a Sky employee. Find out more
Which movie @Eric+S ?
I can't recall which movie but about a month ago I recall an example where Sky were hosting a movie on Skystore online, but not on a Sky Q box.