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Discussion topic: Brought a rental and it’s not working

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This message was authored by: Jude86

Message posted on ‎20 Feb 2024 06:03 PM

Brought a rental and it’s not working

I've brought a rental and it's not working. It runs out tomorrow and would like a refund.

 

Thanks 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Feb 2024 06:10 PM

Re: Brought a rental and it’s not working

Posted by a Superuser, not a Sky employee. Find out more

When you say it isn't working what is happening, for example have you ordered the UHD version in error ?

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Message posted on ‎22 Feb 2024 11:24 AM

Re: Brought a rental and it’s not working

Hey no it's the right version- just gets to 12 minutes and then goes fuzzy . I'm hoping to get a refund but not sure how to contact the right person. 

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This message was authored by: mike+simmonds

Message posted on ‎22 Feb 2024 11:29 AM

Re: Brought a rental and it’s not working

Posted by a Superuser, not a Sky employee. Find out more

Easiest @Jude86 would usually be a livechat with the Skystore team - open now and till 7.30pm

 

 

https://www.skystore.com/n/hcus/help/contact-us 


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