20 Feb 2024 06:03 PM
I've brought a rental and it's not working. It runs out tomorrow and would like a refund.
Thanks
20 Feb 2024 06:10 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you say it isn't working what is happening, for example have you ordered the UHD version in error ?
22 Feb 2024 11:24 AM
Hey no it's the right version- just gets to 12 minutes and then goes fuzzy . I'm hoping to get a refund but not sure how to contact the right person.
22 Feb 2024 11:29 AM
Posted by a Superuser, not a Sky employee. Find out moreEasiest @Jude86 would usually be a livechat with the Skystore team - open now and till 7.30pm
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox