0

Discussion topic: Bought a box set on sky store..it wont send to my sky q box..whay to do?

Reply
This message was authored by Kelly08 This message was authored by: Kelly08

Bought a box set on sky store..it wont send to my sky q box..whay to do?

Bought a box set from sky store..after many attempts, it wont send to my sky q box..what can I do to fix this?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Bought a box set on sky store..it wont send to my sky q box..whay to do?

Posted by a Superuser, not a Sky employee. Find out more

@Kelly08 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Bought a box set on sky store..it wont send to my sky q box..whay to do?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kelly08 

 

I don't know if your circumstances are the same- but earlier this month I read a similar post to yours. 

The problem for that customer was that one of the items bought in a compilation, whilst available online, was not available to buy on the Sky Q box. That was reason why the item could not be "sent to box"

 

I appreciate this isn't a solution as such - but my be the reason. 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion