08 Nov 2023 02:28 PM
Bought a box set from sky store..after many attempts, it wont send to my sky q box..what can I do to fix this?
08 Nov 2023 04:41 PM
Posted by a Superuser, not a Sky employee. Find out moreI would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
08 Nov 2023 07:43 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kelly08
I don't know if your circumstances are the same- but earlier this month I read a similar post to yours.
The problem for that customer was that one of the items bought in a compilation, whilst available online, was not available to buy on the Sky Q box. That was reason why the item could not be "sent to box"
I appreciate this isn't a solution as such - but my be the reason.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox