Been charged twice fir the same film

[sdmxxx]

Bought the beetlejuice film friday and you charged ne 2s for the film . 2 lots of £20 have been taken from my account for the same film

[caesarome]

@sdmxxx 

As you are only talking to other customers here this is something to get in touch with Sky Store support about as they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[mike+simmonds]

Hi @sdmxxx 

The advice from @caesarome is the best route you can follow. 

just to give you a suggestion for your contact with the Skystore team, is it possible that you accidentally bought both the regular version and the bonus edition ? That would explain why you were charged twice. 

Hope you get it resolved