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Message posted on 20 May 2026 11:33 AM
Hi @Lindsayoh @Andyzeg @Ellers
I notice there is a new LG firmware update available for some models.
Might be worth checking to see if it's available for your TV and if it makes any difference
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 20 May 2026 12:11 PM
Thanks Mike no updates for my model but it is now working which is great - zero communication from sky though which is pretty poor - thank you for your help !
Message posted on 21 May 2026 04:08 PM
YES!! Mine is no working too 🙏
Took a while, but Thank You Sky 👍
Message posted on 21 May 2026 04:09 PM
"Now" working 😉
No problem. Browse or search to find help, or start a new discussion on Community.
