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14 Dec 2018 12:16 PM
Hi got the soundbox a few days now,can’t figure out if this can be done.i want to be able to mute and use the Volume With my own TVs remote,I have the lg oled b8.thanks
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14 Dec 2018 12:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sky+uhd+on+Sony wrote:
Hi got the soundbox a few days now,can’t figure out if this can be done.i want to be able to mute and use the Volume With my own TVs remote,I have the lg oled b8.thanks
No it will only work with the Sky remote or its own remote.
09 Mar 2020 08:04 PM
Surely not? Sky amounts to about 20% of what I watch, the rest is on the TV's Netflix or Amazon Prime apps.
I have to get my Sky remote or that stupid little Soundbox remote everytime I want to change the volume????
10 Mar 2020 09:29 AM
I know it's not ideal, but bear in mind that Netflix can be accessed from the Sky Q box, so you could still watch Netflix and control the volume with the Sky Q remote. Amazon Prime app for Q may or may not follow in future.
10 Mar 2020 03:16 PM
Thanks for the reply Graeme. Unfortunately I find the entire Netflix experience inferior when using the dire Sky Q remote.
Again, for this supposedly mid range equipment (£800 launch price), I feel it is missing a very basic piece of functionality.
10 Mar 2020 03:28 PM
Posted by a Superuser, not a Sky employee. Find out moreWell, it was always intended to be a Sky product...
But yes, if you want to watch anything other than Sky (proper Netflix, Amazon, games console, etc.), you're forced to use either the Sky remote or the little soundbox remote, even when your LG remote has the nice handy Netflix/Amazon button on it.
When I want to watch non-Sky, I need to use the TV remote and the little soundbox remote. I also have to use the little remote to swap the soundbox input from HMDI and Optical (usually pressing too many times and it ends up in Bluetooth mode).
Sky probably won't be tempted to change this as the inconvenience of swapping inputs and volume encourages users to stay within the Sky system to make everything seamless.
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